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Problems with Phone.exe

Depending on your version of DIAL|IT, DIAL|IT requires a TAPI driver. Why do I need a TAPI driver? TAPI is a programming interface for phone devices. To be able to take advantage of a TAPI compliant phone a TAPI driver is required. Typically, you obtain a TAPI driver...

Problems using Skype with DIAL|IT

If you can not connect to Skype with DIAL|IT please check    1. Skype Installation on the computer see Skype   2. Skype Configuration within DIAL|IT see Online Help   3. Register the Skype component manually  

Problems dialing out

If you have any problems to dial out with our DIAL|IT, please check if the ACT! dialer is inactiv. If not, please deactivate it. It might be that the dialer is reactivated after restarting ACT!. In this case, please change the phone line which is shown in the dialer...

Possible solutions for integrating Dial IT with your phone system.

If you have good Internet connection using Skype forphone calls and integration with our DIAL|IT addon is one of the best solutions. Itis convenient and intuitive in usage, cheap and can be easily integrated withDIAL|IT without additional software and hardware....

Pops up the wrong contact record

Pops up the wrong contact record If sometimes the contact’s phonenumber in the popup does not match with phone number of the incoming call please check the settings in the DIAL|IT Configuration. Do some tests with the Minimum Length. Incoming Phonenumber Search...

Phone.exe is not showing the TSP that is working with outlook

When Phone.exe is not showing Tapi drivers (or grayed out) and you can use it with other Apps (like outlook) the problem is normaly that the tapi driver is not configured in the right way. Outlook and other apps are normaly using a specific driver (plugin) that...