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How to check if Fetch|IT is working correctly

There are 3 points to check to make sure that your Fetch|IT setup is working correctly: 1. The service events appear in the list after the Fetch|IT task has been executed. Thus you can make sure that the Service runs Fetch|IT tasks as planned. If there are no events...

How to reallocate ACT! Index files from the C: Drive

How to reallocate ACT! Index files from the C: Drive When you host ACT! and your Server is set up with a small C: main partition or a small C: drive only for the Operating System. Your ACT! database itself is not deployed on c: drive, it is located on another...

DIAL|IT Support

For Dial|IT specific support (Installation and Premium Support)   Please make sure Phone.exe works as expected. Help and Tutorials can be viewed here: http://kayako.crmaddon.com/index.php?/Knowledgebase/Article/View/66/0/use-phoneexe...

Act! mit Outlook Synchronisieren

– Bitte erstmal Draft lassen –    Synchronisation mit Act! und Outlook   Eine Synchronisation mit Outlook und Act! bringt Zwangsweise Dupletten mit sich. Ob nun in 1 Woche, 1 Monat oder 1 Jahr, auf Dauer werden definitiv Dupletten erzeugt!...

How to send log files to an existing ticket (Import|IT)

It is also possible to send log files directly from Help menu of Import|IT application. The following screen will appear:Fill out the required fields and and click ‚Send‘ button to send log files to our support team.