How to reallocate ACT! Index files from the C: Drive
When you host ACT! and your Server is set up with a small C: main partition or a small C: drive only for the Operating System. Your ACT! database itself is not deployed on c: drive, it is located on another partition or on another drive.
Another common scenario to reallocate ACT! index files is to change or upgrade to a faster drive.
Deploying ACT! database on an SSD drive will improve ACT! performance. It is recommended to transfer the ACT! index files to the SSD as well to profit from the increased IOPS your SSD can deliver compared to a normal Harddisk.
Please be advised that this will not work identically for all ACT! versions, so you’d need to choose the right article for YOUR ACT! Version.
There is a similar Knowledgebase Entry at the KB from Sage already and you can have a look at it here:
Sage ACT! 2012 (V14)
| Close ACT! | Make sure there is no Process of ACT! running (Look up in the Task Manager) | ||||||||
| stop ACT! Service Host | Go to the Windows services (go to start and search for services.msc) Then stop this service. | ||||||||
| stop ACT! Smart Task Service Host | Go to the Windows services (go to start and search for services.msc) Then stop this service. | ||||||||
| delete existing Indices folder |
As you can see there are different places for each Windows. Please make sure you search in the right destination folder for your Windows.
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| Locate the Act.Server.Host.exe.config |
The file ACT.Server.host.exe.config is located in the following path for both 32-bit and 64-bit OS. Open it with Notepad
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| Locate the section configSections | <configSections> This is exactly displayed. | ||||||||
| Remove the beginning and ending comment characters | <:– is the beginning and –> is the ending character remove both of them | ||||||||
| Update baseIndexFolder to desired location | baseIndexFolder=“.“ Replace the . with the wanted destination folder (Example: D:\ACTIndex Files) | ||||||||
| Save changes, close file | Save the changed and close the file (STRG+S does save the file automatically | ||||||||
| start ACT! Service Host | Go to the Windows services (go to start and search for services.msc) Then start this service. | ||||||||
| start ACT! Smart Task Service Host | Go to the Windows services (go to start and search for services.msc) Then start this service. | ||||||||
| Opening the database will trigger the creation of the new Indices folder in the designated location | Open the Database to successfully proceed. |
Sage ACT! 2013 (V15.0)
| Close ACT! | Make sure there is no Process of ACT! running (Look up in the Task Manager) | ||||||||
| stop ACT! Service Host | Go to the Windows services (go to start and search for services.msc) Then stop this service. | ||||||||
| stop ACT! Smart Task Service Host | Go to the Windows services (go to start and search for services.msc) Then stop this service. | ||||||||
| delete existing Indices folder |
As you can see there are different places for each Windows OS version. Please make sure you search in the right destination folder for your Windows.
|
||||||||
| Locate the Act.Server.Host.exe.config |
The file ACT.Server.host.exe.config is located in the following path for both 32-bit and 64-bit OS. Open it with Notepad
|
||||||||
| Locate line: searchSettings databaseIndexBatchSize=”20?/>” | “<searchSettings databaseIndexBatchSize=”20?/>” This is exactly displayed. | ||||||||
| Update the line to: “<searchSettings databaseIndexBatchSize=”20? baseIndexFolder=”.”/> | Update the line to exactly this. | ||||||||
| Update baseIndexFolder to desired location | baseIndexFolder=“.“ Replace the . with the wanted destination folder (Example: D:\ACTIndex Files) | ||||||||
| Save changes, close file | Save the changed and close the file (STRG+S does save the file automatically | ||||||||
| start ACT! Service Host | Go to the Windows services (go to start and search for services.msc) Then start this service. | ||||||||
| start ACT! Smart Task Service Host | Go to the Windows services (go to start and search for services.msc) Then start this service. | ||||||||
| Opening the database will trigger the creation of the new Indices folder in the designated location | Open the Database to successfully proceed. |
Sage ACT! 2013 Service Pack 1 (V15.1) and ACT V16 and higher
| Close ACT! | Make sure there is no Process of ACT! running (Look up in the Task Manager) | ||||
| stop ACT! Service Host | Go to the Windows services (go to start and search for services.msc) Then stop this service. | ||||
| stop ACT! Smart Task Service Host | Go to the Windows services (go to start and search for services.msc) Then stop this service. | ||||
| delete existing Indices folder |
As you can see there are different places for each Windows. Please make sure you search in the right destination folder for your Windows.
|
||||
| Locate the Act.Server.Host.exe.config |
The file ACT.Server.host.exe.config is located in the following path for both 32-bit and 64-bit OS. Open it with Notepad
|
||||
| Locate line: “<baseIndexFolder=”.”/>” | |||||
| Update baseIndexFolder to desired location | Replace the . with your new location (Example: baseIndexFolder=”D:\ACTIndex Files”) | ||||
| Save changes, close file | Save the changed and close the file (STRG+S does save the file automatically | ||||
| start ACT! Service Host | Go to the Windows services (go to start and search for services.msc) Then start this service. | ||||
| start ACT! Smart Task Service Host | Go to the Windows services (go to start and search for services.msc) Then start this service. | ||||
| Opening the database will trigger the creation of the new Indices folder in the designated location | Open the Database to successfully proceed. |
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