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I have Hosted PBX so can I use DIAL|IT?

Of course you can use DIAL|IT with Hosted PBX. But you need one of the following requirements at least:   1. Your phone is tapi compliant   2. Your phone system is tapi compliant        -> You can check thison our website with phone.exe Testtool: PhoneExe (x64)...

I can not dial out, the Dail Button is missing

If your Dial window is not showing a button to Dial like shown below It is most likely that your setup is corrupt. Please open the DIAL|IT setup, Click on the tab Dial And check the Tapi Settings. In most cases this field will be empty. You must select the working...

How to use FetchIT optimized mode?

  This mode when enabled will process all fetched emails automatically once the email is received. This solution should be used if your customers send you requests via some type of web forms and you would like to add the data from them to your ACT! database. The...

How to remove a computer from license

Remove Computer From License This option allows moving the license to another machine. It is possible to change computers only twice then it will not be possible to reset a license. For example if you have a single machine license you can change the computer twice. In...

How to make sure I can use DIAL|IT with my phone?

Depending on your version of DIAL|IT (Basic/Skype, Standard/TAPI, Advanced/TAPI/Skype or Professional/Call Center), DIAL|IT requires a TAPI driver or Skype. If both are installed you can decide – again depending on the version – which service you want to use. If...

How to link Contacts in ACT! database with Companies

If your Contacts are not linked to Companies in your ACT! Database, you can do this with Import|IT. The first step will be to export your contacts using built in ACT! Export Wizard. To start it you need to follow File / Export:     Then, please follow Export...