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DIAL|IT Manual

Navigation: Getting Started

Configure DIAL|IT

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When you open Act! for the first time after installing DIAL|IT, you must first license DIAL|IT.

After that, the following window will appear:

 

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You also need a TAPI connection.

 

Go to Open configuration to select a TAPI device. Otherwise go to Exit.

 

Next, if you have selected the first option, the DIAL|IT settings appear. You can also open these via the individual DIAL|IT toolbars, for example in the contact detail view, or via Tools > CRMADDON Factory Addons > DIAL|IT - Addon > DIAL|IT - Configuration.

 

screenshot 5

 

The following options are available for configuration

 

ADDON settings

TAPI settings

Phone numbers

Detail settings

Callcenter