Telefon DE: +49-8282-800-400 Telefon AT: +43-7322-370-202 Telefon CH: +41-41-5210-100

If you are not sure if you can reach our licensing server for registring one or more addons, you can simply check that by entering the following URL into your Browser:

Step 1: Open your browser (in our case google chrome)

licence test


2. Enter the url listed above, if you see this Website everything is correctly configured:licence 2 test successful


3. If you do not see this Website, please make sure you have a internet connection and no proxy or firewall is blocking your pc. in most cases, we can see that users who are claiming problems have a personal firewall that blocks programs from building a internet connection.

4. if you see the page, but your addon can still not reach the licenceing server, then you are probably using a Proxy or your antivirus that will not allow a App to use the internet.  In that case, you need to build an exception to allow our addon to use the internet. 

5. we did also find that some ISP´s have issues, in that case we recomend to try the registration process via a different ISP (i.e. at your home, or at a other location)