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DATA|SUITE Manual

Navigation: SERVICE|IT Manual > Create new task

Bounced E-Mail Management

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The ADDON automatically recognizes e-mails that could not be delivered and moves the e-mail recipients to a separate group in Act!.

 

serviceit bounced emails

 

Once you have set the task type Bounced E-Mail Management you click on Next.

 

You will get to the schedule options. Continue reading in the Trigger Time / Trigger Task chapter to find out how to proceed.

 

Click on Next.

 

The following window will open:

 

create serviceit schema 19

 

First you choose a database. You can read about how to do this in the chapter Connect DATA|SUITE with Act!.

 

You can request information about the server, the port, the server type, the user and the password from your e-mail provider.

 

Next you enter the group the contacts of those bounced e-mails will be added to.

Under mailbox enter the mailbox of your e-mail account, e.g. unknown.

 

You can use SSL to encrypt your data.

 

Also, you have the possibility to leave replies to those bounced e-mails on your server.

 

Like already for creating a new FETCH|IT schema you can use your own Proxy settings.

 

Now click on Next.

 

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In the end you click on Finish.

You have created a task for Bounced e-mails.