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SUPPORT Manual

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How do I grant access to my Act! database?

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Depending on the type of support request it might be necessary to give us

access to bigger chunks of data like your Act! database, for example. We

explained how that works in the article

How to upload a copy of a database to CRMADDON in our knowledge database.

 

Shipment via an insured letter

 

 

 

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In case your database is very big (many attachments) or the upload speed of your internet connection is rather slow you can also send your database to us on a flash drive or an external hard drive using an insured letter. This is usually quicker than uploading big chunks of data when you have a slow internet connection.

 

The related address you can send the data to is:

 

CRMADDON Factory GmbH

Am Bächle 12

86488 Breitenthal

Germany

 

 

 

 

iinfo

 

Please consider our tips for naming the file!