Depending on the type of support request it might be necessary to give us
access to bigger chunks of data like your Act! database, for example. We
explained how that works in the article
How to upload a copy of a database to CRMADDON in our knowledge database.
Shipment via an insured letter
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In case your database is very big (many attachments) or the upload speed of your internet connection is rather slow you can also send your database to us on a flash drive or an external hard drive using an insured letter. This is usually quicker than uploading big chunks of data when you have a slow internet connection. |
The related address you can send the data to is:
CRMADDON Factory GmbH Am Bächle 12 86488 Breitenthal Germany
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Please consider our tips for naming the file! |