Our ticket system offers you the possibility to hand in requests all day long and take a look at the status directly.

You can create tickets and prioritize them according to your needs. Open requests can be tracked as well as edited and solved tickets closed.

That way we create an optimal quality of service together. You will receive a high transparency of our support operations.

Your advantages:

•24/7 accessibility

•quick processing of your request

•transparent tracking of all of your support requests, including the processing status and the processing time

•e-mail notification after a status change of your support ticket

•documentation of the ticket

A reply to a ticket created via email does not work.

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