We offer under Premium Support
•help via remote access and telephone
•fair and transparent billing, graduated prices depending on the hourly quota
•a quarter-hourly billing mode
•unlimited time credit availability
•an online ticket system with notification of remaining support time
•documentation of activities
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To use Premium Support, please purchase support hours in our store and create a ticket.
The ticket is important so that we can see what the problem is.
When you contact us, it is with the certainty that we will provide you with exactly the support you need right now.