In addition to Premium Support, we also offer free support. This does not include all functions of the Premium Support.

 

You can use the online ticket system SUPPORT|SUITE. Our team will contact you shortly. Please keep in mind that we process Premium Support requests with priority.

 

Recently we added the possibility to indicate tickets as prioritized. You will then also receive a note in your confirmation email that the ticket will be charged. As long as no time has been booked on the ticket, i.e. no employee has taken care of your problem yet, you can uncheck the Prioritized Ticket box at any time.

 

Our knowledge database is also available to you free of charge. Here you will find articles about the features and capabilities of Act! as well as its ADDONS.

 

In addition, we regularly publish tips and tricks for using Act! and our ADDONS on our website 365acttipps.

 

However, if you need concrete help, we advise you to use Premium Support.