As premium support we offer you

 

•help via remote access and phone

•fair and transparent billing, bulk prices depending on the hour contingent

•a 15 minute billing mode

•no time limit for credit availability

•an Online ticket system with notifications about the rest support time

•documentation of activities

 

In order to use Premium Support please buy support hours in our shop and create a ticket.

The ticket is important so that we can see what problem there is.

When you contact us then in the knowledge that we will offer you the support you need.