When purchasing a DIAL|IT license, you can choose between four different editions. The higher the edition, the more features are available.
The Basic Edition only works together with Skype, the Standard Edition only works together with a telephone system, the Advanced Edition works together with Skype and a telephone system and the Professional Edition is designed for call centers and has extended functionality.
Below you can see the comparison of each edition with each other and what the standard Act! dialer can do:
Function
|
Act! Dialer |
BASIC |
STANDARD |
ADVANCED |
PROFESSIONAL |
Headset usage (depending on the telephone system) |
✔ |
✔ |
✔ |
✔ |
✔ |
Easy customization of DIAL|IT toolbar in detail view and list view of contacts |
|
✔ |
✔ |
✔ |
✔ |
Call a contact from the company detail view or from the company list view |
|
✔ |
✔ |
✔ |
✔ |
Speed Dial/Direct Dial |
|
✔ |
✔ |
✔ |
✔ |
Direct dialing with only one existing number |
|
✔ |
✔ |
✔ |
✔ |
Call secondary contacts |
|
✔ |
✔ |
✔ |
✔ |
Call from clipboard |
|
✔ |
✔ |
✔ |
✔ |
Personal caller identification |
|
✔ |
✔ |
✔ |
✔ |
Pop-up display with contact details on incoming call |
|
✔ |
✔ |
✔ |
✔ |
Automatic display of contact details on incoming call |
|
✔ |
✔ |
✔ |
✔ |
Automatic display of the last contact after ending the call |
|
✔ |
✔ |
✔ |
✔ |
Internal/external prefix of numbers |
|
✔ |
✔ |
✔ |
✔ |
History recording during the call |
|
✔ |
✔ |
✔ |
✔ |
Creating an activity during the call |
|
✔ |
✔ |
✔ |
✔ |
Display of scheduled calls as ToDo list and direct calling from it |
|
✔ |
✔ |
✔ |
✔ |
Automatic activity scheduling/creation of a history for unanswered calls |
|
✔ |
✔ |
✔ |
✔ |
Create a caller list |
|
✔ |
✔ |
✔ |
✔ |
Add previously unknown numbers to existing contacts |
|
✔ |
✔ |
✔ |
✔ |
Support TAPI interface |
only in-depth |
|
✔ |
✔ |
✔ |
Call Skype contacts |
|
✔ |
|
✔ |
✔ |
Send SMS via Skype |
|
✔ |
|
✔ |
✔ |
Call with Skype |
|
|
|
✔ |
✔ |
Sending email and report templates during a phone call |
|
|
|
|
✔ |
Add/remove contact from the group during the call |
|
|
|
|
✔ |
Create email schemes for different clients |
|
|
|
|
✔ |
Multi Company Dialing (multi-client capability) |
|
|
|
|
✔ |
Central DIAL|IT configuration |
|
|
|
|
✔ |
If you have any questions about choosing the right edition, we will be happy to advise you. You can contact our team at +49 8282 800400 or +43 720 881 701. You are also welcome to send us an e-mail (info on DIAL|IT editions) and we will call you back.
